The RHoK Guide for Subject Matter Experts is an overview of best practices on how to identify and define problems, build stakeholder ownership, partner with technologists to develop technology solutions, and pilot technologies in programs. This guide is a resource primarily for Subject Matter Experts (SMEs), problem owners and stakeholder facilitators.

Outline

1. Background
2. Problem Identification
3. Problem Definition
4. Working with Technologists
5. Using Technology in Programs

You can also download the full expert guide as a PDF (<1 MB).

Special thanks to the contributors:

• Aires Zulian, World Bank
• Daniel Shemie, World Bank
• Patrick Meier, CrisisMappers
• Nigel Snoad, Google